Fuerza Regida Austin reviews
Missed half the show
Thanks to the poor planning of the event coordinator, we missed half the show. I had purchased seats in section 432. 8 tickets all together. We arrived at the venue a little before 8pm. Scanned out tickets in, no issues. Walked inside and asked an usher for directions and sent us on our way. On the way we asked a second usher to make sure we were heading the right way, we were. Arrived in section 432 to find it closed and blocked off. Asked an usher and they said they knew nothing about it but we couldn’t be there. Walked back out to the front and asked yet another usher for help. They said they couldn’t help us and we needed to talk to a supervisor. She allegedly called a supervisor but after 20 mins, no one showed up. We asked another usher (5th one) for help and she stated we needed to talk to a superset however she couldn’t call one. I expressed my frustration about missing the beginning of the show, she rudely stated “the show just started, you haven’t missed anything”… it wasn’t until another person ( not an usher or employee) walked by explained to us that we needed to talk to a septic if usher on the 4th floor handing out new seating arrangements. We didn’t get to our seats until almost 10pm. We reached out to Ticketmaster for some credit or reimbursement but they stated they don’t do refunds after the event has passed. Very unhappy with the overall experience.